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Shipping

What are the delivery charges?

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs.

 

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that Shoppershopee or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

 

What is the estimated delivery time?

Shoppershopee generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • Product's availability.
  • The destination to which you want the order shipped to and location of your’s.

 

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Flipkart?

There are NO hidden charges when you make a purchase on Shoppershopee. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on Shoppershopee shipping policy.

 

Shoppershopee does not/cannot ship to my area. Why?

Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location

 

 

Why is the COD option not offered in my location?

Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

 

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible Our Courier Partner will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Our Courier Partner, you can return the item through a third-party courier service. Return fees are borne by Shoppershopee.

 

What do the different tags like "In Stock", "Available" mean?


'In Stock'

For items listed as "In Stock", Shoppershopee will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

 
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

 

Does Shoppershopee deliver internationally?

As of now, Shoppershopee doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries or with paypal, but please ensure the delivery address is in India.